Contact Us

Contact Us

Get in Touch About N Gauge & OO Gauge Locomotives, Model Trains, and Services

Have a question about our model railway products or services? Whether it’s N Gauge or OO Gauge locomotives, second-hand trains, DCC fitting, or servicing – we’re here to help.

Call us: 0118 357 6608
Best for quick advice or repair enquiries.

Email: info@platformcollectables.co.uk
Or use the quick and easy contact form below.

If you’re unsure about a repair or service, feel free to call – we’re always happy to talk things through.

Customer Support

Tuesday – Saturday: 10:00am – 6:00pm
Sunday & Monday: Closed

Calls outside these hours will go to voicemail. Please leave a message and we’ll get back to you.

Response Times

We aim to respond to all enquiries within 24–48 hours.

As a small independent workshop, responses may occasionally be sent outside of these hours, especially during busy periods.