Yes, we specialise in model train servicing, repairs, and DCC decoder fitting. You can contact us to book a service or request a quote.

Yes, all work carried out comes with a 3-month warranty.

Yes, we handle servicing and repairs for N Gauge and OO Gauge models. We can also service vintage or older models where possible.

Second-hand items are sold as described. Unopened items can be returned within 30 days for a refund. Opened or used items are eligible for exchange or store credit.

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our support team to arrange a return.

Once your order is dispatched, you will receive an email with a tracking number and a link to track your parcel.

Yes, we can ship internationally. Delivery times and costs will vary depending on the destination, contact us for a quote.

You can reach customer support by emailing us at platformcollectables@gmail.co.uk or using the contact form on our website.

Yes, we offer consignment sales. If you have items you’d like to sell, we can list them on our website for a fixed commission percentage. Contact us for more details.

Yes, we offer free 3D printing for forum members, charging only for postage. You can send us your own designs, or we can assist with slight modifications to existing files.